It's easy to get lost in complaints about visas, and airports, and jetlag, but there's no denying that being an F1 journalist is about as good as life gets. 

If you're into that sort of thing, of course.If you hate race cars, it's probably as bad as life gets.

But I digress. 

It's an overcast Tuesday afternoon in London, and I am comfortably ensconced in the airport lounge in Heathrow, being brought welsh rarebit, glasses of a semi-decent Shiraz, and endless slices of lemon drizzle cake.

Airport lounges are amazing. I never got it until I'd been in one, but now my PriorityPass (an excellent Christmas present for the jet-setters in your life) is one of my most treasured possessions.

Sure, lounges don't prevent you from the hassle that is airport security. But they do insulate you from the chaos of everyday travellers - business people and tourists have very different agendas, and it's nice not having a drunken hen or stag party within earshot while I try to get some work done.

And this airport lounge is pretty amazing. There's a bistro, a bar, a cinema, library, games room, a health spa, and bedrooms you can book by the hour if you're flying with your pet prostitute. Or, you know, if you need a nap between flights or something. BORING.

After a summer of battling with easyJet and Ryanair for the European races, it's also a real treat to be back in the arms of Emirates, the only airline to fly if you value the little things, like treatment befitting human beings. 

This week got off to a nightmare start when I discovered that the Indian embassy would not be returning my passport in time for my flight to Singapore, despite their earlier promises that the visa would not be a problem.

For a while, I was concerned I might not make it to Singapore at all. But the Indians eventually released my passport from the bowels of their visa processing centre. Unfortunately, not with enough time to spare to make my original flight.

Luckily, I was flying on Emirates. When I called the booking office and explained my predicament, they rebooked me onto a later flight at no extra cost, and managed to ensure that I was arriving in Singapore on the same day as originally scheduled.

You don't get customer service like that anywhere else. Quality costs, but with Emirates it also pays dividends.
 


Comments

18/09/2012 21:59

Well done Emirates, and boo to the Indian visa people (isn't that two years in a row they've let you down in some way)?

I do like the lounge you were able to use. It sounds like a more upmarket version of a good town centre.

Reply
19/09/2012 03:39

Lounges are AMAZING. They take so much of the stress out of air travel.

Yup, this is the second year the Indian consulate has caused me problems. :( Last year I missed the race entirely.

Reply
f1fanaticbd
18/09/2012 22:29

One of my friend said that, what every airlines does, Emirates does those with layer of hospitality, I guess your words speaks the same. It good thing lemon drizzles are keeping those fingers moving to keep magic of Kate going.

Hoping to read some dazzling words from the only night race of the calender.

Reply
19/09/2012 03:21

Thanks, I'll do my best! :)

F1 folk (and others!) do go on about Emirates a lot, but the standard of customer service is something else, especially if you're used to dealing with the likes of BA or Air France. And often Emirates are cheaper than the competition, which I don't understand at all.

Reply
f1fanaticbd
19/09/2012 11:03

Perhaps Emirates is a state subsidized airline with aggressive marketing and management strategy. Hope it gets you Singapore safely, and fulfill my appetite for your writing.

20/09/2012 13:40

They may well be state subsidised, thinking about it. There's hardly a shortage of government cash around those parts...

22/09/2012 20:36

Maybe it's because people like their services enough to give them full/nearly-full planes, thus allowing smaller margins? It costs almost as much to fly an empty seat as a full one, and the occupiers of full seats usually pay for the priviledge. Empty seats don't have quite the same effect on the bottom line.

23/09/2012 10:21

Their planes are usually packed, but I had an economy class WIN on the way over, with a full row of seats to myself on both legs of the journey. I love it when that happens!

Walter Jamieson Jr
19/09/2012 05:57

One adventure and close call after another - almost as exciting as the races. Sounds like Emirates has you covered, but do they fly to Texas???

Reply
20/09/2012 13:41

They do! But to Dallas/Fort Worth, not Austin, unfortunately.

Reply
elephino
19/09/2012 08:39

I was hoping to fly Emirates to Texas (LA really, as Texas is only a part of my trip) but I'm not in a useful direction for that to work (unless I want a round the world trip).

Reply
f1fanaticbd
19/09/2012 11:00

I had one of my friends fly to Houston by Emirates. But I guess to have to take a domestic flight from there to LA.

Reply
20/09/2012 13:42

A couple of my friends (who shall remain nameless) fly to Sao Paulo on Emirates, which involves flying to Dubai and then back across Europe to Sao Paulo. But they like the airline so much they figure it's worth it...

Reply
elephino
21/09/2012 06:23

Not sure I'd really want to go Sydney->Dubai->USA, no matter how good the airline is.

Having completed both Sydney->LA->Houston->London and Sydney->Bankok->London. The significantly shorter route wins every time :)

21/09/2012 12:19

I've done some torturous routes in the past, and now pay extra to have a shorter flight. Always worth it.




Leave a Reply